Last updated: 19 June, 2020
Welcome to Froglive.tv
We, Frog Digital Group Co.,Ltd. and our corporate affiliates ("Froglive", "We" or "Us"), highly value and respect your privacy and therefore we are investing great efforts and resources in order to optimize your privacy.
By accessing or using our Services, you agree to this Policy and to our Terms of Service. Therefore, please take a moment to familiarize yourself with the Policy before using our Services. If you do not agree to this Policy or Terms of Service, you shall not access or otherwise use our Services or any information contained herein.
If you are a European Union resident or using the Services within the European Economic Area, we advise you to familiarize yourself also with Regulation (Eu) 2016/ 679 Of The European Parliament and Of The Council (also known as the GDPR) which you may find here: http://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32016R0679&from=EN.
As a user-generated live video broadcasting platform, our Services allow you to submit, upload, post or broadcast content (including without limitation information, video, sounds, images, photos, clips, musical works, works of authorship, usernames, data, notes, text, documents, files, messages, signs, symbols, icons, drawings, animation, graphics, charts, designs, scripts, code, audio, comments, software, applications, links, and other materials) via Social Network account.
Naturally, anything that you or other users submit, upload, post, broadcast or otherwise make available, to Us or to others, on our Services, may be "personally identifiable" (meaning it can be used to specifically identify you as a natural person) ("Data") or "non-personally identifiable information" (meaning it can't be used to specifically identify you). We process both types of information, and combinations of both types, as described above.
We advise you to exercise caution and common sense when sharing, submitting, uploading, broadcasting, or otherwise using the Services.
We will collect the information that may identify you on the basis of your consent or without your consent if:
If you reside or are using the Services in a territory governed by privacy laws, which determine that consent is the only legal basis for the processing of the Data, by using the Services, you hereby consent to the processing of the Data for all purposes detailed in this Policy.
Since our Services are rendered on via social networks platforms, e.g., Facebook Live, Youtube or Twitch, ("Social Network"), in order to use the Services, you must register through your Social Network account. By doing so, you provide us with all information publicly available at your Social Network account (e.g., your name, profile picture or its URL, friends list, Social Network ID number/token, gender, your birthday, or age range and email address). Please note that you can change the privacy settings in your Social Network account at any time to limit the information provided to us.
Please note that when you contact us, we record and process your inquiry and all information you provide therewith.
Any information you provide us is provided by you voluntarily. However, certain information is required in order for you to register and enjoy the full benefits of our Services.
In the course of your use of our Services, we may collect and process additional information that is necessary for rendering our Services to you or for the fulfillment of other purposes that will be described below.
Technical information – when you use our Services, your device communicates with our servers. This communication generates a transfer of technical data about your devices. We may automatically collect that information, including your Internet Protocol (IP) address, the type of the device you are using our Services on, hardware model, operating system version, your device and hardware settings, unique device identifiers, and crash data.
When you access the Services through our mobile App, we may also collect information from your mobile device. This collection of information is subject to your approval upon installation of the App, and you can always revoke your consent to our ongoing ability to collect information from your mobile device by changing the settings on your mobile device if your device offers that option, or by simply deleting our App from your mobile device.
Further, your use of the Services is documented in a log. That means that we are recording how you used our Services, the frequency, and scope of your use of the Services, the content of your broadcast, pages you visited, your communications with other users and third parties, access times, cookie data, the referring website address, and additional related metadata, such as the time, date, and place of your broadcasts.
Broadcasts – as part of our services, we allow you to store and access your previous broadcasts. In order to do so, we store the video of the broadcasts on our servers. These videos may contain personal information – such as your image, your voice, and your surroundings – which may identify you, as well as other individuals who may appear in your broadcast. You are solely responsible for obtaining the consent of any and each person that appears on your broadcast, for such storage.
In addition to the videos of the broadcasts, we also collect and store all related texts, logo, pictures and any other information you have shared with the viewers during the broadcast.
Aggregated information - we may also gather statistical and aggregated information originating from our users, which may be combined with additional non-identifiable information collected from other sources, regarding the use of the Services. This information will be anonymous and will not allow, by reasonable means, to identify – or to be attributed to – a specific user.
We will use this information for the purposes of internal research and development, and we also may share it with our business partners, affiliates, or other third parties, including advisors, advertisers, and investors, for the purpose of conducting general business analysis.
We will store and process your information for the following purposes:
Your Sharing of Data
Our Services, specifically the broadcasting, are naturally aimed for sharing. This is most significantly reflected by the fact that we render the Services on a social network platform.
However, this does not mean that you have to share every use of our Services. You can always control what you share and with whom you share it before any broadcast simply by choosing the preferred option in the "Host a Broadcast" screen or by changing your Social Network account settings.
Our Sharing of Data
We will not share your Personal Information with third parties, except in the following instances:
Access to the Data – since most of your personal information is provided by you, mainly through your Social Network account, you have full access to your Data. However, you may request a copy of the Data, and we will provide it to you subject to applicable law and as long as it does not infringe third parties’ rights.
Rectification of the Data – you can change or amend your information any time by editing your Social Network profile. You are responsible for making all necessary changes to correct any information in your account, which is inaccurate, incomplete, or outdated. Please keep in mind that false, incorrect, or outdated information may prevent you from registering to our Services and impair our ability to provide you with Services. If you have a reason to believe we possess incorrect Data relating to you, you may request the amendment of such Data.
Deletion of Data – you may contact us at all times with a request to delete your Data. We will comply with this request and delete any Data which is associated with you to the extent possible and in any event within a month (save for special reasons, of which you will be notified). Once completed, we will contact you again to confirm.
However, you should be aware that we use backup systems in which your data is stored without the ability to delete it immediately upon request. Therefore, we may require an additional short period of time until we are able to fully delete all traces of your Data.
Nonetheless, for legal reasons, organizational reasons, or in order to prevent fraud, we may retain certain specific information relating to you. In any event, your request for deletion will be recorded and will not be deleted.
In addition, under certain circumstances, you may have the right to object to the processing of the Data and to export certain Data to another service.
We will retain the Data only as long as it is required for the fulfillment of the purposes stated in this Policy. Some data will be deleted automatically – e.g., if it is no longer required for the fulfillment of the purpose for which it has been collected or Data that is no longer relevant or if you have terminated your account– and some Data will be deleted upon your request – e.g., Data that you directly provided to us and wish to erase.
Certain regulatory, legal, or organizational requirements may require the retention of specific Data for longer periods of time. This includes:
We will retain the minimum Data required for those purposes.
We consider data security a top priority, and we do our best to keep your Personal Information secure. For that purpose, we:
Although we take organizational, technical, and administrative measures to protect your Data, no method of transmitting or storing electronic data is ever completely secure. Therefore, you cannot reasonably expect, and we cannot promise or guarantee that such information will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse. Please be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to their standard terms and conditions that are generally non-negotiable, and accordingly, we may be unable to impose contractual obligations on them with respect to the measures they use to protect Personal Information.
If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the "Contact Us" section below.
Be aware that certain Social Networks allow you to manage the connection between your Social Network Account and your BeLive account, and also to revoke or disconnect the linkage between the accounts. For example, this can be done from your Google security settings screen (which affects both your Google and Youtube accounts) that may found at https://myaccount.google.com/permissions
However, please note that if you change your settings or revoke our access to your Social Network Account - it may disrupt or prevent your enjoyment of certain or all of our Services.
By using the Services, you hereby provide your consent to the transfer of your Data outside of your country.
If you reside in or are accessing the Services from the European Union, you should know that most of the processing of your Data takes place within the European Union or in territories recognized by the EU Commission as providing adequate protection to your Data.
The above notwithstanding, we may transfer, process, and store your Data also in territories which have yet to be recognized by the EU Commission as providing adequate protection to your Data. However, we will do so only after we have verified that your Data will remain protected, and by using the Services, you hereby consent to such transfer, processing, or storage.
In addition, please note that your information is stored on servers maintained by third-party service providers. We ensure the compliance of these third parties with the requirements of the appropriate privacy protection regulations.
Our Services are not directed to children under the age of 16.
IF YOU ARE UNDER 16 YEARS OF AGE, YOU MAY NOT USE OR ACCESS THE SERVICES AT ANY TIME OR IN ANY MANNER.
Protecting the privacy of young children is especially important. For that reason, we do not knowingly collect or maintain Personal Information from persons under 16 years of age. If we learn that Personal Information of persons under 16 years of age has been collected by us on or through the Services, we are committed to taking the appropriate steps to delete such information.
If it comes to our attention through reliable means that a registered user is a child under 16 years of age, we will cancel that user's account and/or access to the Services.
We are constantly seeking to improve our privacy practices. Accordingly, we may amend, change, update, or modify this Policy from time to time.
Any such change, update or modification will be effective immediately upon posting and will apply to any cause of action arising after the effective date of the change.
You are solely responsible for checking the Policy for updates or changes, and we recommend you do so on an ongoing basis to ensure that you agree with its updated terms. You can easily discern if any changes have been made in the Policy by checking the “Last Updated” date at the top of the Policy.
If we make material changes in the way we process information or in the purposes for which we process the information, we will notify you by email or through the App.
Your continued use of our Services following the posting of changes to this Policy or receipt of the notice, whichever occurs first, means that you accept those changes.
You can address any question or concern you may have with regard to this Policy, or if you have a reason to believe that your privacy or the privacy of your Data has been compromised, to our data protection officer by sending an email to Support@Froglive.tv
You can also contact your local data protection authority for any inquiry or complaint.